Privacy Policy
Last updated: December 15, 2024
1. Information We Collect
Kitchen Experts ("we," "our," or "us") collects information you provide directly to us, such as when you:
- Request a quote or consultation through our website or phone
- Subscribe to our newsletter or blog updates
- Contact us via email, phone, or contact forms
- Schedule appointments or services
The types of information we may collect include:
- Name and contact information (email address, phone number, mailing address)
- Project details and preferences
- Communication records and preferences
- Payment information (processed securely through third-party providers)
2. How We Use Your Information
We use the information we collect to:
- Provide estimates, consultations, and renovation services
- Communicate with you about your projects and our services
- Send you marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations and protect our rights
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With trusted service providers who assist in operating our business
- When required by law or to protect our rights
- In connection with a business transfer or merger
- With your explicit consent
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. You can control cookie preferences through our cookie banner or your browser settings. For more information, see our Cookie Policy.
6. Your Rights (Canadian Privacy Laws)
Under applicable Canadian privacy laws, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
- File a complaint with the Privacy Commissioner of Canada
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
8. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: [email protected]
- Phone: (416) 555-0123
- Mail: 123 Renovation Street, Toronto, ON M5V 3A8